PLEASE HELP!! Constant Crashing for months.

[WASOP]

Hi everyone im looking for help after purchasing the game months ago and played a few hours. came back next day and it wouldnt even launch the game. ive redownloaded it multiple times. i have no mods added except the 2 dlc packs i bought. it launches in safemode fine but if i hit new game it crashes. ive disabled shader. locked resolution at 1080p. im launching it as admin and in compatibility mode. ive read logs but it seems something different every crash. im at a loss and could really use some help ill put pc specs down below.

[WASOP]

PC specs: Intel(R) Core(TM) i9-14900KF (3.20 GHz) 64.0 GB (63.8 GB usable) NVIDIA GeForce RTX 5070 (12 GB) 3.24 TB of 6.41 TB used Windows 11 Home

[AstralWanderer]

Welcome to the forums Wasop,

Please check your TOME Program Files folder for a file called te4_log.txt and post the first and last sections (say, 50 lines each) here (the full file will likely be too large to post).

If the game worked previously for you and now doesn't - review what changes you made to your system (graphics card driver updates in particular) and try rolling these back. Since creating a new game requires TOME to write to the Users folder (C:\Users\<your user name>\T-Engine\4.0\tome\save by default), make sure that you do not have anything running that could interfere with this (antivirus software or ransomware protection such as Controlled Folder Access) or at least configure it to exempt TOME.

[WASOP]

no it hasnt worked since i bought it.

0==WRITEPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\addons\
1==WRITEPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\dlcs\
2==WRITEPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\modules\
3==WRITEPATH==allowed== C:\Users\Pickle\T-Engine\4.0\
4==WRITEPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\addons\
5==WRITEPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\dlcs\
6==WRITEPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\modules\
0==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\
1==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\engines\
2==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\thirdparty\
3==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\addons\
4==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\dlcs\
5==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\modules\
6==READPATH==allowed== C:\Users\Pickle\T-Engine\4.0\
7==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\addons\
8==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\dlcs\
9==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\modules\
10==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\engines\te4-1.7.6.teae\
11==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\thirdparty\
12==READPATH==allowed== C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\game\
[KEYBINDER] Loaded keybinds: move
[KEYBINDER] Loaded keybinds: hotkeys
[KEYBINDER] Loaded keybinds: inventory
[KEYBINDER] Loaded keybinds: actions
[KEYBINDER] Loaded keybinds: interface
[KEYBINDER] Loaded keybinds: debug
[STEAM] Disabling cloud saves until the user elects to use them
setResolution: switching resolution to 1920x1080 Windowed 1920 1080 false false (forced)
Setting resolution to 1920x1080 (windowed, with borders)
[DO RESIZE] Requested: 1920x1080 (0, 0); zoom 75%
[DO RESIZE] Got: 1920x1080 (0, 0)
OpenGL max texture size: 32768
setResolution: performing onResolutionChange...

onResolutionChange: resolution changed to 1920 1080 from nil nil
onResolutionChange: no game yet!
Disabling Shaders
Creating profile thread
[ONLINE PROFILE] fun facts nil
LuaVM: LuaJIT 2.0.2 x86
[PROFILE] mounted online on /current-profile
TE4Online starting...
[PROFILE] unmounted online from /current-profile
[ENGINE] Setting requested FPS to 60 (16 ms)
[ENGINE] Switching to turn based
[SAVEFILE PIPE] force waiting
Creating module boot-te4.team :: (as dir) false :: (as team) 9
Module mismatch engine version boot-1.0.0 using engine te4-1.0.1
Loaded module definition for boot-1.0.0 using engine te4-1.0.1
Creating module example :: (as dir) true :: (as team) nil
Module mismatch engine version example-1.1.5 using engine te4-1.1.5
Loaded module definition for example-1.1.5 using engine te4-1.1.5
Creating module example_realtime :: (as dir) true :: (as team) nil
Module mismatch engine version example_realtime-1.1.5 using engine te4-1.1.5
Loaded module definition for example_realtime-1.1.5 using engine te4-1.1.5
Creating module tome-gfx.team :: (as dir) false :: (as team) 9

[WASOP]

WebCore config: library(C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\te4-web.dll) spawn(C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\cef3spawn.exe)
Loading WebCore: loaded!
[CPU] Detected 32 CPUs
OpenAL device available: OpenAL Soft (default OpenAL Soft)
Available video driver: windows
Available video driver: dummy
NO SELFEXE: bootstrapping from CWD
Creating save thread
Loading discord rpc: library(C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\discord-rpc.dll) => loaded
===top 0
Booting T-Engine from: C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\t-engine.exe
SelfExe gave us app directory of: C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\
LuaVM: LuaJIT 2.0.2 x86
Creating particles thread 0
Creating particles thread 1
Creating particles thread 2
Creating particles thread 3
Creating particles thread 4
Creating particles thread 5
Creating particles thread 6
Creating particles thread 7
Creating particles thread 8
Creating particles thread 9
LuaVM: LuaJIT 2.0.2 x86
Creating particles thread 10
Creating particles thread 11
Creating particles thread 12
Creating particles thread 13
LuaVM: LuaJIT 2.0.2 x86
Creating particles thread 14
Creating particles thread 15
Creating particles thread 16
Creating particles thread 17
LuaVM: LuaJIT 2.0.2 x86
Creating particles thread 18
Creating particles thread 19
LuaVM: LuaJIT 2.0.2 x86
Creating particles thread 20
Creating particles thread 21
Creating particles thread 22
LuaVM: LuaJIT 2.0.2 x86
Creating particles thread 23
Creating particles thread 24
Creating particles thread 25
Creating particles thread 26
LuaVM: LuaJIT 2.0.2 x86
Creating particles thread 27
Creating particles thread 28
Creating particles thread 29
Creating particles thread 30
[DO RESIZE] Requested: 800x600 (0, 0); zoom 100%
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM:LuaVM: LuaJIT 2.0.2LuaJIT 2.0.2 x86x86

LuaVM: LuaJIT 2.0.2 LuaVM:x86 LuaVM: LuaJIT 2.0.2 x86

LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86LuaVM:
LuaJIT 2.0.2 x86
LuaVM: LuaJIT 2.0.2 x86
LuaVM:LuaVM: LuaJIT 2.0.2LuaJIT 2.0.2 x86x86

[GAMMA] Getting desktop gamma of 1.000000
[DO RESIZE] Got: 800x600 (0, 0)
OpenGL max texture size: 32768
OpenGL max texture size: 32768
Upgrading black texture to size 64
Running lua loader code...
Reboot using te4 LATEST boot player false
[ENGINE LOADER] available from teae: te4-1.7.6
[ENGINE LOADER] found engines te4={[1]={[1]=1.000000 , [2]=7.000000 , [3]=6.000000 , [4]="te4" , [5]=17.000000 , ["load_teae"]="/engines/te4-1.7.6.teae" , } , } __byname={["te4-1.7.6"]=true , }
[ENGINE LOADER] looked in:
C:\Users\Pickle\\T-Engine\4.0
C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\\game\thirdparty
C:\Program Files (x86)\Steam\steamapps\common\TalesMajEyal\\game
[ENGINE LOADER] sorted: te4 1 7 6
[ENGINE LOADER] loading engine: 1 7 6 te4
[ENGINE LOADER] using archived engine: /engines/te4-1.7.6.teae
Available resolutions: 2560x1440x32
Available resolutions: 1920x1440x32
Available resolutions: 1920x1200x32
Available resolutions: 1920x1080x32
Available resolutions: 1680x1050x32
Available resolutions: 1600x1200x32
Available resolutions: 1600x1024x32
Available resolutions: 1600x900x32
Available resolutions: 1440x1080x32
Available resolutions: 1440x900x32
Available resolutions: 1366x768x32
Available resolutions: 1360x768x32
Available resolutions: 1280x1024x32
Available resolutions: 1280x960x32
Available resolutions: 1280x800x32
Available resolutions: 1280x768x32
Available resolutions: 1280x720x32
Available resolutions: 1176x664x32
Available resolutions: 1152x864x32
Available resolutions: 1024x768x32
Available resolutions: 800x600x32
Available resolutions: 720x576x32
Available resolutions: 720x480x32
Available resolutions: 640x480x32
Available resolutions: 2560x1440x16
Available resolutions: 1920x1440x16
Available resolutions: 1920x1200x16
Available resolutions: 1920x1080x16
Available resolutions: 1680x1050x16
Available resolutions: 1600x1200x16
Available resolutions: 1600x1024x16
Available resolutions: 1600x900x16
Available resolutions: 1440x1080x16
Available resolutions: 1440x900x16
Available resolutions: 1366x768x16
Available resolutions: 1360x768x16
Available resolutions: 1280x1024x16
Available resolutions: 1280x960x16
Available resolutions: 1280x800x16
Available resolutions: 1280x768x16
Available resolutions: 1280x720x16
Available resolutions: 1176x664x16
Available resolutions: 1152x864x16
Available resolutions: 1024x768x16
Available resolutions: 800x600x16
Available resolutions: 720x576x16
Available resolutions: 720x480x16
Available resolutions: 640x480x16

[WASOP]

crashes at different points usually on startup if not it will crash on new game clicks

[AstralWanderer]

Hmm...the log from post 5 is clearly from the start, could you confirm that the log from post 4 is from the end of the te4_log.txt file?

If the game is crashing at different points, are you getting any error message or is it just a crash to desktop? Can you please include the last 20 or so lines from the te4_log.txt file immediately after such a crash?

There doesn't seem to be anything obviously amiss from the log entries given so far - but your first (end of file?) extract ended prematurely - the next line should have been:

Code: Select all

Creating module	tome-music.team	:: (as dir)	false	:: (as team)	<number>

so if this occurs consistently, then it might be a sound issue. Can you please provide details of the sound card you are using (presumably one built-in to your motherboard) and check its drivers are up to date? A quick test could also be to disable your sound card in Device Manager and see if that allows TOME to run - if this then works, then that would confirm this as a sound card issue.

Also you now say "no it hasnt worked since i bought it" but your first post stated "after purchasing the game months ago and played a few hours. came back next day and it wouldnt even launch the game" - these statements contradict each other, so which one is right?