My game wont download

[Bonzard]

I just got a new computer and want to play this game, during the initial download at:
Unpacking files 5/189 0.00%
Access is denied.

It just stops like that, my computer runs 8.1 windows is it not compatible?

[Bonzard]

okay I figured it out, if this ever happens to any one try making a new file to download the game in.