Online Profile Problems

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Makkon
Posts: 2
Joined: Fri Jun 17, 2011 3:33 pm

Online Profile Problems

#1 Post by Makkon »

I am having some problems with the online profile, I have been using TOME on one machine with no issues, and tried to install it on a second machine. On the second machine I log into my online profile no problem, but none of my unlocks are available. Additionally, no character I create on the new machine shows up in my character list on the website. I poked around in the logs but didn't see any obvious error messages so I have no idea why my profile isn't being pulled down.

ideas anyone?

Thanks

darkgod
Master of Eyal
Posts: 10750
Joined: Wed Jul 24, 2002 9:26 pm
Location: Angolwen
Contact:

Re: Online Profile Problems

#2 Post by darkgod »

Characters are not copied, they are too big.

As for the rest, can you try to log on #tome on irc.rizon.net please and if you can catch me we'll debug it realtime
[tome] joylove: You can't just release an expansion like one would release a Kraken XD
--
[tome] phantomfrettchen: your ability not to tease anyone is simply stunning ;)

PowerWyrm
Sher'Tul
Posts: 1106
Joined: Thu Nov 21, 2002 9:53 pm

Re: Online Profile Problems

#3 Post by PowerWyrm »

http://forums.te4.org/viewtopic.php?f=42&t=26419

When you install the game, you need to connect twice before having your online profile connected.

Makkon
Posts: 2
Joined: Fri Jun 17, 2011 3:33 pm

Re: Online Profile Problems

#4 Post by Makkon »

Thanks for the idea PowerWyrm, I had already seen that posted and tried to connect more then once to no avail.

I wasn't actually expecting my character to be copied Darkgod, my expectation was that a character I created would show up on the online profile, not the save game itself.

I will hop on IRC when I get a chance, thanks for the offer of help.

Shoob
Reaper
Posts: 1535
Joined: Mon Jan 22, 2007 6:31 pm
Location: East of the sun, west of the moon

Re: Online Profile Problems

#5 Post by Shoob »

another possible source of this would be that the game may think it is a bad game version and so it doesnt create the online stuff.

I have had this for a while on my new comp, whereas it worked fine on my old computer, so I am not sure what is causing it to be messed up.

There is a message that appears, but I have not always seen it show.
Oliphant am I, and I never lie.

budswell
Wyrmic
Posts: 292
Joined: Wed May 21, 2008 2:08 am

Re: Online Profile Problems

#6 Post by budswell »

Playing b28 I have seen various issues. Some covered here:
http://forums.te4.org/viewtopic.php?f=42&t=26619
So to resolve those issues, I deleted my entire /users/me/t-engine folder and seemed to all be working OK.

Another specific problem I noticed since then is that none of my b28 characters are updated when they died. All these 3 are now dead.
1 - http://www.te4.org/characters/1471/tome ... 1cc000edf0
2 - http://www.te4.org/characters/1471/tome ... 1cc000edf0
4 - http://www.te4.org/characters/1471/tome ... 1cc000edf0

There was another dead character 3 (Yardley the Yeek Alchemist) who is not online at all. Got to anout level 3 or 4, died in the Yeek Tunnels. If its significant, I think he died in the one session i.e. didn't get to CTRL-X before he died.

Also, I am getting just a white strip in the bottom corner of the menu screen when it used to say "Logged in as budswell". Sometimes (but not always) get a white strip in the "Saving" alert that pops up when you change zones in game.

Edit: Just in case it helps, here is the logfile of the last session where "Yuppy" (character 4) died.
http://www.mediafire.com/file/jarnnmvfm ... ed-log.zip

jenx
Sher'Tul Godslayer
Posts: 2263
Joined: Mon Feb 14, 2011 11:16 pm

Re: Online Profile Problems

#7 Post by jenx »

I've had the same problems. Unlocks deleted from my account when using different computers, and lots of characters either not registering at all, or not registering up to date. I've no idea why.
MADNESS rocks

budswell
Wyrmic
Posts: 292
Joined: Wed May 21, 2008 2:08 am

Re: Online Profile Problems

#8 Post by budswell »

Just upgraded to b29. Still happenning. My new b29 character does not appear online. The title menu says I'm logged in, and the messages says I "joined", but my latest char does not appear online. Have save and quit, reloaded, exitted to world map.

darkgod
Master of Eyal
Posts: 10750
Joined: Wed Jul 24, 2002 9:26 pm
Location: Angolwen
Contact:

Re: Online Profile Problems

#9 Post by darkgod »

Can you come on #tome on irc.rizon.net ?
[tome] joylove: You can't just release an expansion like one would release a Kraken XD
--
[tome] phantomfrettchen: your ability not to tease anyone is simply stunning ;)

budswell
Wyrmic
Posts: 292
Joined: Wed May 21, 2008 2:08 am

Re: Online Profile Problems

#10 Post by budswell »

On b30 none of my chars are apearing online. Logged out and in. Also remove teh t-engine settings folder. Nothing seemed to help.

Edit: OK, have done some playing around, and it seems to be specific to my profile account. If I create a new http://www.te4.org user (bud) and connect the game to that profile characters are saved, it works. But using my original (budswell) account the b30 characters are not appearing online. Have tried changing my password, deleting local files, even running (slowly) with a fresh set up on a VM. Nothing is sticking for the budswell account.

Probably why I seem to be the only one with this issue at the moment. Does this make sense at all? Or am I on drugs or something?

Edit2: And now its working. Must have been something stupid from me.

budswell
Wyrmic
Posts: 292
Joined: Wed May 21, 2008 2:08 am

Re: Online Profile Problems

#11 Post by budswell »

OK, now thats wierd. My current character has two entries in the character list.
http://www.te4.org/characters/1471/tome ... 25900d6212
http://www.te4.org/characters/1471/tome ... 25900d6212

And even the more "current" one is well behind. Since the last messages of the profile I have done the "Assassin Trapdoor quest", gone to the elven town in the southwest, and am currently on the 2nd level of the neaby elven dungeon. Think it may soon be time to abandon this profile and start all over again.

jenx
Sher'Tul Godslayer
Posts: 2263
Joined: Mon Feb 14, 2011 11:16 pm

Re: Online Profile Problems

#12 Post by jenx »

I get these problems all the time in b30. Some characters appear, others don't. My best character ever, my shalore corruptor, I'm still running, but never is she on the vault.
MADNESS rocks

Nagyhal
Wyrmic
Posts: 282
Joined: Tue Feb 15, 2011 12:01 am

Re: Online Profile Problems

#13 Post by Nagyhal »

I can't get my characters to appear in the vault either.

It's a real pain, as I want confirmed, cheat-free wins!

What's especially annoying is how there's little detectable warning (or is there? I can't even remember what a safe, clean, registration looks like).

I'll be in #tome, DG, if you think we can make any headway in discussing this in real-time.

Xitax
Low Yeek
Posts: 5
Joined: Sun Aug 07, 2011 4:55 pm

Re: Online Profile Problems

#14 Post by Xitax »

Ever since the second beta that I've downloaded, I've been unable to login or create an online account. I've done the firewall/network checks and everything seems in order there, but I instantly get the failed message every time I try to login or create an account. Help...

-Xitax

budswell
Wyrmic
Posts: 292
Joined: Wed May 21, 2008 2:08 am

Re: Online Profile Problems

#15 Post by budswell »

Still happenning in b33. This character
http://te4.org/characters/1471/tome/50a ... 25900d6212
died at level 43, and I played 3 separate sessions today.

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