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Own ToME on Steam, can't play it

Posted: Sat Jul 09, 2016 2:40 am
by MonarchMarch
I bought ToME (with Ashes of Urh'Rok) through Humble Bundle, and then used Steam Sharing to play it while using my own te4 profile (http://te4.org/users/monarchmarch).
I only noticed I had never actually got a Steam copy (http://steamcommunity.com/profiles/76561197996931625/) when I purchased Embers of Rage (also off Humble Bundle) and tried to redeem it on Steam.
When I look at my te4 profile, it says that it's already linked to Steam, but Steam doesn't recognize me as owning it, and Humble Bundle only gave me a Steam key for Embers of Rage I have no way of playing it.

Re: Own ToME on Steam, can't play it

Posted: Sat Jul 09, 2016 7:51 am
by HousePet
You need to contact Humble if you purchased from them.

Re: Own ToME on Steam, can't play it

Posted: Sat Jul 09, 2016 11:27 pm
by Stuntofthelitter
I talked to DarkGod about this. If you haven't already then use the contact form again and explain the issue. We'll see about getting this fixed.

Re: Own ToME on Steam, can't play it

Posted: Tue Jul 12, 2016 1:29 am
by MonarchMarch
You need to contact Humble if you purchased from them.
It's not a Humble issue, everything on their end worked fine. It's a Steam/te4.org problem.
I talked to DarkGod about this. If you haven't already then use the contact form again and explain the issue. We'll see about getting this fixed.
Did, thanks.

Re: Own ToME on Steam, can't play it

Posted: Mon Sep 12, 2016 2:57 pm
by MonarchMarch
An update: A friend gifted me a copy of the base game, so in a way my issue was fixed - after redeeming that copy, I could finally redeem my DLC key and actually play it.
I'd still like to receive a steam key though - even though I didn't spend the money, I really shouldn't have needed another key to get the game on steam, and that key could've gone to someone else.

Re: Own ToME on Steam, can't play it

Posted: Tue Sep 13, 2016 4:35 pm
by MonarchMarch
Also, I realized that I still don't have Ashes of Urh'Rok on steam as well... I can download it from te4.org, so it's less of a big deal, but it would be nice to get the steam key I'm supposed to have for that as well.

Re: Own ToME on Steam, can't play it

Posted: Wed Sep 14, 2016 1:21 am
by HousePet
You should be able to sort that out by logging into your account on te4.org.

Re: Own ToME on Steam, can't play it

Posted: Wed Sep 14, 2016 3:49 pm
by MonarchMarch
HousePet wrote:You should be able to sort that out by logging into your account on te4.org.
My profile already says I'm linked, unless you mean something else.

Re: Own ToME on Steam, can't play it

Posted: Thu Sep 15, 2016 1:19 am
by HousePet
There is a button for redeeming the dlc on Steam if you own it on te4.org.

Re: Own ToME on Steam, can't play it

Posted: Fri Sep 16, 2016 12:36 am
by MonarchMarch
There is a button for redeeming the dlc on Steam if you own it on te4.org.
Where?

Re: Own ToME on Steam, can't play it

Posted: Fri Sep 16, 2016 12:49 am
by HousePet
Err well I can't see it, probably because I already have them on Steam, but I suspect the Steam tab.