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Login Failed Issue?
Posted: Fri May 10, 2019 11:55 pm
by auserx0
Hello! I'm a new player and really love the game.
I wasn't sure where to post this, but I'm having an issue with the online functionality.
Every time I attempt to login in-game I get the following error:
"Login Failed! Check your login and password or try again in a few minutes."
The thing is, there's nothing wrong with my login or password. I can access the website fine, and I've already registered all my serial keys as well. For whatever reason, it just won't let me login within the game.
Any help?
Re: Login Failed Issue?
Posted: Sat May 11, 2019 5:17 pm
by rexorcorum
Heya, if you are running the game on Windows, try running it as administrator? Or see if it is not blocked by the antivirus or some such.
Re: Login Failed Issue?
Posted: Sat May 11, 2019 8:55 pm
by auserx0
Thanks for the response!
I am running on windows, I've already set it to run as admin, made a firewall exception for it, and even disabled my VPN for it.
It still tells me my username/password is incorrect or to try again in a few minutes.
Honestly, I'm a little afraid I somehow broke my account/serial keys by purchasing from GOG but signing up through the website rather than through the in-game prompt. I thought the website would be less likely to break it somehow.
Sorry for the trouble. Thanks again!
Re: Login Failed Issue?
Posted: Sat May 11, 2019 11:20 pm
by HousePet
Does your account work on the te4.org website?
Re: Login Failed Issue?
Posted: Sat May 11, 2019 11:50 pm
by auserx0
HousePet wrote:Does your account work on the te4.org website?
Yup. And all my serial keys are listed there properly. So idk.

Re: Login Failed Issue?
Posted: Sun May 12, 2019 12:24 pm
by HousePet
The keys shouldn't have broken anything. AFAIK those login systems are the same.
Try a fresh install and remove those firewall rules.
Make sure to remove the Users folder as well as the normal game folder.
Re: Login Failed Issue?
Posted: Sun May 12, 2019 4:19 pm
by auserx0
I've done that as well.
I even tried downloading and installing the game/DLCs directly from the website rather than GOG, still to no avail. While I realize I don't need an account to play or access the extra features, it's nice to have for the community and character tracking stuff, y'know?
I'll try a fresh install again and pray to the computron gods for mercy.
Re: Login Failed Issue?
Posted: Mon May 13, 2019 2:25 am
by auserx0
auserx0 wrote:I've done that as well.
I'll try a fresh install again and pray to the computron gods for mercy.
Still no luck.
Any other advice?
Edit: I got it to work after changing my username and password for a third time.
