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Quick question about the support site
Posted: Thu Jan 12, 2017 1:21 am
by Shaidyn
Hi there, folks.
I had cause to use the support site -
http://te4support.org - for the first time ever, recently. (My character bugged out and then deleted itself with 6 lives remaining). I submitted my ticket on the second, but I haven't heard anything back. I also sent in an email, but got a delivery error (even though the ticket was created).
I'm just curious if anyone knows what the average response time is, or if perhaps the site is no longer providing support?
Thanks.
Re: Quick question about the support site
Posted: Thu Jan 12, 2017 7:53 am
by ster
Stunt is on vacation IIRC so it's going to be a while.
Re: Quick question about the support site
Posted: Thu Jan 12, 2017 5:39 pm
by Shaidyn
I figured it was something like that, but thanks for letting me know. I hope he's having a good time.

Re: Quick question about the support site
Posted: Thu Feb 02, 2017 5:50 am
by Shaidyn
ster wrote:Stunt is on vacation IIRC so it's going to be a while.
It's been a month now since I submitted my ticket. Is their vacation of the permanent variety? Should I give up hope of recovering my character?
Re: Quick question about the support site
Posted: Thu Feb 02, 2017 11:34 am
by Ritz
Not permanent, but you shouldn't hold your breath - Stunt appeared in the game shortly and mentioned he's in the middle of a burdensome moving to a new place, and there's no chance for him to work on the saves right now.
I made a skeleton brawler and named him Stunt to possibly facilitate his return, but my character died in teen levels, so that plan failed.
Re: Quick question about the support site
Posted: Thu Feb 02, 2017 12:18 pm
by Sheila
Ritz wrote:Not permanent, but you shouldn't hold your breath - Stunt appeared in the game shortly and mentioned he's in the middle of a burdensome moving to a new place, and there's no chance for him to work on the saves right now.
I made a skeleton brawler and named him Stunt to possibly facilitate his return, but my character died in teen levels, so that plan failed.
A bad omen
Re: Quick question about the support site
Posted: Thu Feb 02, 2017 5:50 pm
by Shaidyn
I appreciate the info. I moved last year so I know how much of a hassle it is, so no worries. I'll go back to waiting for 1.5 and hopefully rebuild my inventory then.
Thanks, folks.