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wondering why my donations dont seem to have registerd yet

Posted: Sat Aug 20, 2016 7:24 pm
by Halaster
i donated 15 euro on the 4th of august and its still not registerd.
its starting to take wy to long time so wonder whats up with it?

Re: wondering why my donations dont seem to have registerd y

Posted: Sat Aug 20, 2016 9:29 pm
by Stuntofthelitter
Were you logged in when you donated? This is something darkgod will have to look in to for you but he's on vacation for a bit still. Use the contact form on the website and give more details, he'll get back to you when he can.

Re: wondering why my donations dont seem to have registerd y

Posted: Sat Aug 20, 2016 11:38 pm
by Halaster
honestly cant remeber if i was logged in or not but it was but thx for answer and any idea when he is back from vacation?

Re: wondering why my donations dont seem to have registerd y

Posted: Fri Sep 23, 2016 8:47 am
by jag49
I've been in the same boat since 21st of May and have tried using the contact form twice (May and Sept) with copies of the message being delivered to my own email address just fine.
No biggie (happy to support T4 development even w/o extra goodies), but a response would've been nice...

Re: wondering why my donations dont seem to have registerd y

Posted: Mon Sep 26, 2016 12:26 pm
by Halaster
yeah i tried that and gotten mail not deliverd message a few days later

Re: wondering why my donations dont seem to have registerd y

Posted: Mon Sep 26, 2016 1:28 pm
by Cathbald
Go to the irc channel and ask DarkGod for help, I had the same problem with a recurring donation and he fixed it really fast after I gave him the informations needed.

Re: wondering why my donations dont seem to have registerd y

Posted: Mon Sep 26, 2016 2:12 pm
by Halaster
irc that rings a bell from way back but dont think i used anything like that in a decade

Re: wondering why my donations dont seem to have registerd y

Posted: Mon Sep 26, 2016 3:03 pm
by Zicher
Ingame chat might work as well - if you don't catch DG online there, you may at least ask someone who is logged both ingame and on IRC to let him know.

Re: wondering why my donations dont seem to have registerd y

Posted: Mon Sep 26, 2016 3:07 pm
by Halaster
maybee the easy thing would be to e-mail him if anyone got his email