ToME: the Tales of Maj'Eyal

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 Post subject: Server stability?
PostPosted: Wed Mar 15, 2017 3:32 am 
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Cornac

Joined: Fri Jan 11, 2013 5:24 am
Posts: 38
I've noticed a couple times over the past few days that the online features of the game have stopped working.

Specifically, I lose connection to chat and the game is unable to detect Steam.

When I try to open http://te4.org/ingame-chat/connected I get a 504 Gateway Time-out error, so I know it's not my end that's the problem.


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 Post subject: Re: Server stability?
PostPosted: Wed Mar 15, 2017 12:55 pm 
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Magical Girl

Joined: Wed Aug 27, 2014 11:36 am
Posts: 429
HunterZ wrote:
I've noticed a couple times over the past few days that the online features of the game have stopped working.

Specifically, I lose connection to chat and the game is unable to detect Steam.

When I try to open http://te4.org/ingame-chat/connected I get a 504 Gateway Time-out error, so I know it's not my end that's the problem.

Server's most likely under heavy load since 1.5 came out, we're reliably hitting 200%+ users connected than we were before then!

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 Post subject: Re: Server stability?
PostPosted: Wed Mar 15, 2017 3:08 pm 
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Wayist

Joined: Tue Jul 15, 2014 6:37 pm
Posts: 27
I figured the server wonkyness was because of the influx of players since 1.5. Looking now, there are 726 players having fun. If I remember, before 1.5, it was around 200. And this isn't even peak time in North America.

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 Post subject: Re: Server stability?
PostPosted: Thu Mar 16, 2017 1:18 am 
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Perspiring Physicist

Joined: Sun Sep 09, 2012 7:43 am
Posts: 5966
I think DarkGod may need more donations of money as well as tears of pain.

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 Post subject: Re: Server stability?
PostPosted: Sat Mar 18, 2017 1:31 am 
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Wayist

Joined: Wed May 07, 2014 3:05 am
Posts: 19
HousePet wrote:
I think DarkGod may need more donations of money as well as tears of pain.


I've mentioned this jokingly in chat several times now, but I seriously think there needs to be a fundraiser to upgrade the servers so chat was more stable etc. Would this be realistic, DG?

Maybe throw in some donation perks to arouse interest- like buy 2 get one 1 for vault spots, or $10 for a Bearscape portal generator, or whatever else. And yes, I'd totally chip in for a Bearscape-on-demand portal.


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 Post subject: Re: Server stability?
PostPosted: Sat Mar 18, 2017 2:05 am 
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Sher'Tul

Joined: Sun Jun 15, 2014 12:19 am
Posts: 1153
Location: Yeehaw, pardner
mori wrote:
...or $10 for a Bearscape portal generator, or whatever else. And yes, I'd totally chip in for a Bearscape-on-demand portal.


Yes, let's make ToME P2W so I can have on demand T5 randarts.

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 Post subject: Re: Server stability?
PostPosted: Sat Mar 18, 2017 2:07 am 
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Spiderkin

Joined: Tue Dec 13, 2016 7:05 pm
Posts: 492
Micbran wrote:
mori wrote:
...or $10 for a Bearscape portal generator, or whatever else. And yes, I'd totally chip in for a Bearscape-on-demand portal.


Yes, let's make ToME P2W so I can have on demand T5 randarts.

i mean literally since day 1 of tome4 being out it has been pay to win

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<Shibari> You're full of shit
<darkgod #tome> ster is a troll
<Sheila> and ster, i do agree with you on most things game-related, but do try to not be such an ass!
<mex> your posts lead to people like me being abused and murdered


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 Post subject: Re: Server stability?
PostPosted: Sat Mar 18, 2017 2:10 am 
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Wayist

Joined: Wed May 07, 2014 3:05 am
Posts: 19
Bearscape portal was just a suggestion. Feel free to post other ideas instead of shooting down others.


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 Post subject: Re: Server stability?
PostPosted: Sat Mar 18, 2017 12:48 pm 
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Master of Eyal

Joined: Wed Jul 24, 2002 9:26 pm
Posts: 10438
Location: Angolwen
mori wrote:
HousePet wrote:
I think DarkGod may need more donations of money as well as tears of pain.


I've mentioned this jokingly in chat several times now, but I seriously think there needs to be a fundraiser to upgrade the servers so chat was more stable etc. Would this be realistic, DG?

Maybe throw in some donation perks to arouse interest- like buy 2 get one 1 for vault spots, or $10 for a Bearscape portal generator, or whatever else. And yes, I'd totally chip in for a Bearscape-on-demand portal.


Ahah :) If I ever did that it'd be for cosmetic stuff or more vault slots. Over the years I've had quite some people request being able to buy more slots or buy custom chat colors for outrageous amounts of money ;) Maybe someday I'll relinquish and let them give me moneyz ;)

As for the server, it's not a simple matter of capacity (though it cant hurt either) but also of architecture

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 Post subject: Re: Server stability?
PostPosted: Sat Mar 18, 2017 4:34 pm 
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Wayist

Joined: Wed May 07, 2014 3:05 am
Posts: 19
darkgod wrote:
mori wrote:
HousePet wrote:
I think DarkGod may need more donations of money as well as tears of pain.


I've mentioned this jokingly in chat several times now, but I seriously think there needs to be a fundraiser to upgrade the servers so chat was more stable etc. Would this be realistic, DG?

Maybe throw in some donation perks to arouse interest- like buy 2 get one 1 for vault spots, or $10 for a Bearscape portal generator, or whatever else. And yes, I'd totally chip in for a Bearscape-on-demand portal.


Ahah :) If I ever did that it'd be for cosmetic stuff or more vault slots. Over the years I've had quite some people request being able to buy more slots or buy custom chat colors for outrageous amounts of money ;) Maybe someday I'll relinquish and let them give me moneyz ;)

As for the server, it's not a simple matter of capacity (though it cant hurt either) but also of architecture


So you can't solve the problem just by downloading more RAM? :wink:

I figured it'd take a good chunk of change (and effort) to do any necessary upgrades and/or to roll out any necessary changes to your network architecture, but is it a cost that can be quantified? If so, I'd imagine it to be a target worth pursuing. The in-game community support is a pretty significant part of what makes ToME so unique and enjoyable, after all!

Promotion for the fundraiser wouldn't be too hard - posts on SA, Reddit, in-chat word of mouth, etc.


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 Post subject: Re: Server stability?
PostPosted: Wed Mar 22, 2017 3:26 am 
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Cornac

Joined: Fri Jan 11, 2013 5:24 am
Posts: 38
Seems to have been going down most evenings now (Pacific time). Oh well, at least offline still works.


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 Post subject: Re: Server stability?
PostPosted: Wed Mar 22, 2017 4:22 am 
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Perspiring Physicist

Joined: Sun Sep 09, 2012 7:43 am
Posts: 5966
It also restarts itself once a day.

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 Post subject: Re: Server stability?
PostPosted: Wed Mar 22, 2017 9:51 am 
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Master of Eyal

Joined: Wed Jul 24, 2002 9:26 pm
Posts: 10438
Location: Angolwen
yes one restart per day is very normal as I coded it this way :)

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[tome] joylove: You can't just release an expansion like one would release a Kraken XD
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[tome] phantomfrettchen: your ability not to tease anyone is simply stunning ;)


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 Post subject: Re: Server stability?
PostPosted: Thu Mar 23, 2017 3:19 am 
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Cornac

Joined: Fri Jan 11, 2013 5:24 am
Posts: 38
It must be set to restart every day around 8pm Pacific time then, because I seem to lose online connectivity around that time every day in Seattle.


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 Post subject: Re: Server stability?
PostPosted: Thu Mar 30, 2017 2:25 am 
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Thalore

Joined: Fri Jul 28, 2006 3:29 am
Posts: 188
HunterZ wrote:
It must be set to restart every day around 8pm Pacific time then, because I seem to lose online connectivity around that time every day in Seattle.


Well it's 7:24pm PST and the servers are down.

It would be nice if this didn't happen during prime play time.

Or we got a warning it was going to happen.

Or there was a countdown to the servers being back.

Just sayin'.


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