Heap Corruption and Corrupted Saves

[tesserekt]

Hello Fellow TOMErs

I recently got into this game and I have been running into relatively frequent crashes that are corrupting my saves. Most recently my game crashed when entering Derth for the first time. I entered the zone and the loading progress bar got to 100% and then just stayed there until the game eventually crashed.

I am on Windows 11 with an i9 and a 4070. I am playing the game on 1920x1080 Windowed. I am using the Steam version, unsure of the exact version at the moment. I have all the shaders turned off. My drivers are up to date. My Steam overlay is disabled.

From the te4_log.txt the game appears to start trying to save but then gets in a loop and eventually crashed

This is where the save starts

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Updating zone name	Derth
C Map minimap texture: 361 (50x50; 64x64)
[SAVEFILE PIPE] Already saving data	game	Smashing!	waiting for finish before piping...
[SAVEFILE PIPE] force waiting
Make wait background texture 560 : 0x1084096512 (0, 1083275264)
[SAVEFILE PIPE] Resaving sent	Smashing!	game	/save/smashing_/game.teag.tmp
Saving zipname /save/smashing_/game.teag.tmp
Saved zipname /save/smashing_/game.teag.tmp
[SAVEFILE PIPE] Checking save	Smashing!	game	/save/smashing_/game.teag.tmp
Loading savefile 	/save/smashing_/
[SAVEFILE] checked validity of type	game	 => path not found
[SAVEFILE] path info	/save/smashing_/game.teag	=>	nil
[SAVEFILE PIPE] *RE*new save running in the pipe:	Smashing!	game	::	game.teag	::	table: 0x21464ec0	=>	table: 0x1f892a38	(9315)
Loading savefile 	/save/smashing_/
[SAVEFILE PIPE] Resaving sent	Smashing!	game	/save/smashing_/game.teag.tmpSaving zipname /save/smashing_/game.teag.tmp

Saved zipname /save/smashing_/game.teag.tmp
[SAVEFILE PIPE] Checking save	Smashing!	game	/save/smashing_/game.teag.tmp
Loading savefile 	/save/smashing_/
[SAVEFILE] checked validity of type	game	 => path not found
[SAVEFILE] path info	/save/smashing_/game.teag	=>	nil
[SAVEFILE PIPE] *RE*new save running in the pipe:	Smashing!	game	::	game.teag	::	table: 0x21464ec0	=>	table: 0x1f892a38	(9315)

Then after about 2,000 lines of those messages repeating the log terminates in the following. Yes, it was cut off mid-line by the looks of it

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Loading savefile 	/save/smashing_/
[SAVEFILE] checked validity of type	game	 => path not found
[SAVEFILE] path info	/save/smashing_/game.teag	=>	nil
[SAVEFILE PIPE] *RE*new save running in the pipe:	Smashing!	game	::	game.teag	::	table: 0x21464ec0	=>	table: 0x1f892a38	(9315)
Loading savefile 	/save/smashing_/
[SAVEFILE PIPE] Resaving sent	Smashing!	game	/save/smashing_/game.teag.tmp
Saving zipname /save/smashing_/game.teag.tmp
Saved zipname /save/smashing_/game.teag.tmp
[SAVEFILE PIPE] Checking save	Smashing!	game	/save/smashing_/game.teag.tmp
Loading savefile 	/save/smashing_/
[SAVEFILE] checked validity of type	game	 => path not found
[SAVEFILE] path info	/save/smashing_/game.teag	=>	nil
[SAVEFILE PIPE] *RE*new save running in the pipe:	Smashing!	game	::	game.teag	::	table: 0x21464ec0	=>	table: 0x1f892a38	(9315)
Loading savefile 	/save/smashing_/
[SAVE

I checked the Windows event viewer and saw the following. From my understanding this is a crash from Heap corruption.

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Faulting application name: t-engine.exe, version: 1.0.0.0, time stamp: 0x609c5e43 
Faulting module name: ntdll.dll, version: 10.0.26100.7462, time stamp: 0x20848390 
Exception code: 0xc0000374 
Fault offset: 0x000fc61f 
Faulting process id: 0x81F4 
Faulting application start time: 0x1DC7D8E1003033E 
Faulting application path: C:\Steam\steamapps\common\TalesMajEyal\t-engine.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll 
Report Id: ccaa9d73-092a-4dd9-a654-b3762183f9ca 
Faulting package full name: 
Faulting package-relative application ID:

After the crash the save is unable to be continued. The save file is replaced with the temporary, game.teag.tmp. Dropping the .tmp extension does not work for forcing the game to load, though I have not tried it on this exact save asI wanted to preserve the logs for reporting.

Does anyone else encounter this crash on Windows 11? Are others playing on Windows 11 or are you on a different OS?

I have a workaround to backup my local saves but sometimes I forget and will lose more progress can my little old heart can bear.

[AstralWanderer]

Welcome to the forums, Tesserekt.

If you've not already done so, take a look at the Help! My Saves keep not working thread - there are several options offered there which might help with your situation here.

[tesserekt]

Thanks. I had browsed through that thread before. I had tried to drop the tmp from my broken save and thinking back I did see some lua errors when that file failed to load. Perhaps that save could be fixed but I was playing on Roguelike and not that concerned about fixing the save file.

I am more interested in figuring out why the game keeps crashing on my machine. My latest theory is that it is being caused by running on a laptop with 2 GPUs and the default setting for TOME was to "Let Windows decide" which GPU to use. I experienced some odd graphical behavior when selecting "New Game" which seemed GPU related. The game would be in fullscreen, I press New Game, then the game loses focus and then goes full screen again, sometimes several times. I have since specified for TOME to only use the high powered GPU but I have not gotten around to testing it yet because . . .

I have another computer which is a tower (only 1 GPU) that is still on Windows 10. I managed to play quite a bit on that machine without crashing or experiencing any graphical oddities. I am unsure if the crashes I am encountering are Windows 11 or dual-GPU laptop issues. For now I can play the game on my tower but I would love to know if upgrading to Windows 11 would cause the game to crash on my tower as well.

[AstralWanderer]

Given the log files above show issues occurring with game saves, experimenting with the save options available (disabling background saves and disabling online functions) might be worth doing. Also look out for anything running on your system that might be accessing savegame files (e.g. anti-virus scanners, cloud synchronisation tools) - the linked thread mentions using Process Monitor to check for this.

In terms of graphics, TOME is pretty undemanding (I've run it on a 2011 laptop with an ATI Radeon Xpress 200M GPU) so you should be able to use either GPU on your system.