Server stability?

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HunterZ
Cornac
Posts: 38
Joined: Fri Jan 11, 2013 5:24 am

Server stability?

#1 Post by HunterZ »

I've noticed a couple times over the past few days that the online features of the game have stopped working.

Specifically, I lose connection to chat and the game is unable to detect Steam.

When I try to open http://te4.org/ingame-chat/connected I get a 504 Gateway Time-out error, so I know it's not my end that's the problem.

Sheila
Magical Girl
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Re: Server stability?

#2 Post by Sheila »

HunterZ wrote:I've noticed a couple times over the past few days that the online features of the game have stopped working.

Specifically, I lose connection to chat and the game is unable to detect Steam.

When I try to open http://te4.org/ingame-chat/connected I get a 504 Gateway Time-out error, so I know it's not my end that's the problem.
Server's most likely under heavy load since 1.5 came out, we're reliably hitting 200%+ users connected than we were before then!
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Chopkinsca
Wayist
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Re: Server stability?

#3 Post by Chopkinsca »

I figured the server wonkyness was because of the influx of players since 1.5. Looking now, there are 726 players having fun. If I remember, before 1.5, it was around 200. And this isn't even peak time in North America.
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HousePet
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Re: Server stability?

#4 Post by HousePet »

I think DarkGod may need more donations of money as well as tears of pain.
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mori
Wayist
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Re: Server stability?

#5 Post by mori »

HousePet wrote:I think DarkGod may need more donations of money as well as tears of pain.
I've mentioned this jokingly in chat several times now, but I seriously think there needs to be a fundraiser to upgrade the servers so chat was more stable etc. Would this be realistic, DG?

Maybe throw in some donation perks to arouse interest- like buy 2 get one 1 for vault spots, or $10 for a Bearscape portal generator, or whatever else. And yes, I'd totally chip in for a Bearscape-on-demand portal.

Micbran
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Re: Server stability?

#6 Post by Micbran »

mori wrote: ...or $10 for a Bearscape portal generator, or whatever else. And yes, I'd totally chip in for a Bearscape-on-demand portal.
Yes, let's make ToME P2W so I can have on demand T5 randarts.
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ster
Spiderkin
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Re: Server stability?

#7 Post by ster »

Micbran wrote:
mori wrote: ...or $10 for a Bearscape portal generator, or whatever else. And yes, I'd totally chip in for a Bearscape-on-demand portal.
Yes, let's make ToME P2W so I can have on demand T5 randarts.
i mean literally since day 1 of tome4 being out it has been pay to win
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mori
Wayist
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Re: Server stability?

#8 Post by mori »

Bearscape portal was just a suggestion. Feel free to post other ideas instead of shooting down others.

darkgod
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Re: Server stability?

#9 Post by darkgod »

mori wrote:
HousePet wrote:I think DarkGod may need more donations of money as well as tears of pain.
I've mentioned this jokingly in chat several times now, but I seriously think there needs to be a fundraiser to upgrade the servers so chat was more stable etc. Would this be realistic, DG?

Maybe throw in some donation perks to arouse interest- like buy 2 get one 1 for vault spots, or $10 for a Bearscape portal generator, or whatever else. And yes, I'd totally chip in for a Bearscape-on-demand portal.
Ahah :) If I ever did that it'd be for cosmetic stuff or more vault slots. Over the years I've had quite some people request being able to buy more slots or buy custom chat colors for outrageous amounts of money ;) Maybe someday I'll relinquish and let them give me moneyz ;)

As for the server, it's not a simple matter of capacity (though it cant hurt either) but also of architecture
[tome] joylove: You can't just release an expansion like one would release a Kraken XD
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mori
Wayist
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Re: Server stability?

#10 Post by mori »

darkgod wrote:
mori wrote:
HousePet wrote:I think DarkGod may need more donations of money as well as tears of pain.
I've mentioned this jokingly in chat several times now, but I seriously think there needs to be a fundraiser to upgrade the servers so chat was more stable etc. Would this be realistic, DG?

Maybe throw in some donation perks to arouse interest- like buy 2 get one 1 for vault spots, or $10 for a Bearscape portal generator, or whatever else. And yes, I'd totally chip in for a Bearscape-on-demand portal.
Ahah :) If I ever did that it'd be for cosmetic stuff or more vault slots. Over the years I've had quite some people request being able to buy more slots or buy custom chat colors for outrageous amounts of money ;) Maybe someday I'll relinquish and let them give me moneyz ;)

As for the server, it's not a simple matter of capacity (though it cant hurt either) but also of architecture
So you can't solve the problem just by downloading more RAM? :wink:

I figured it'd take a good chunk of change (and effort) to do any necessary upgrades and/or to roll out any necessary changes to your network architecture, but is it a cost that can be quantified? If so, I'd imagine it to be a target worth pursuing. The in-game community support is a pretty significant part of what makes ToME so unique and enjoyable, after all!

Promotion for the fundraiser wouldn't be too hard - posts on SA, Reddit, in-chat word of mouth, etc.

HunterZ
Cornac
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Joined: Fri Jan 11, 2013 5:24 am

Re: Server stability?

#11 Post by HunterZ »

Seems to have been going down most evenings now (Pacific time). Oh well, at least offline still works.

HousePet
Perspiring Physicist
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Re: Server stability?

#12 Post by HousePet »

It also restarts itself once a day.
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darkgod
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Re: Server stability?

#13 Post by darkgod »

yes one restart per day is very normal as I coded it this way :)
[tome] joylove: You can't just release an expansion like one would release a Kraken XD
--
[tome] phantomfrettchen: your ability not to tease anyone is simply stunning ;)

HunterZ
Cornac
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Joined: Fri Jan 11, 2013 5:24 am

Re: Server stability?

#14 Post by HunterZ »

It must be set to restart every day around 8pm Pacific time then, because I seem to lose online connectivity around that time every day in Seattle.

Shaidyn
Thalore
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Re: Server stability?

#15 Post by Shaidyn »

HunterZ wrote:It must be set to restart every day around 8pm Pacific time then, because I seem to lose online connectivity around that time every day in Seattle.
Well it's 7:24pm PST and the servers are down.

It would be nice if this didn't happen during prime play time.

Or we got a warning it was going to happen.

Or there was a countdown to the servers being back.

Just sayin'.

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