Display issue

[Fishumz]

Hi, don't know where to post this, so I'll be doing that in GenDis, today.

Problem: When ToME boots, I can't see any video, it's basically a superimposed chunk of whatever is active behind the ToME window. I've had this issue with multiple other applications, I think it's realted to this horrid notebook's lack of OpenGL support past a certain build or something. DirectDraw or just old OpenGL is preferable, but I'm no expert, I just know that I get a blank screen with a cursor & some sound on startup. Any insight on how to work around this is obviously much appreciated. Below is the video portion of my DxDiag.

Time of this report: 1/13/2015, 10:51:48
Machine name: USER-PC
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: PORTEGE M700
BIOS: v1.80
Processor: Intel(R) Core(TM)2 Duo CPU T7500 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 2048MB RAM
Available OS Memory: 2006MB RAM
Page File: 1418MB used, 4588MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Mobile Intel(R) 965 Express Chipset Family
Manufacturer: Intel Corporation
Chip type: Mobile Intel(R) 965 Express Chipset Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_000E1179&REV_03
Display Memory: 358 MB
Dedicated Memory: 0 MB
Shared Memory: 358 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: TOS508A
Native Mode: 1280 x 800(p) (59.995Hz)
Output Type: Internal
Driver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32
Driver File Version: 8.14.0010.1930 (English)
Driver Version: 8.15.10.1930
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 9/23/2009 18:22:58, 5472256 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B78E66-6942-11CF-4375-0420A2C2C535}
Vendor ID: 0x8086
Device ID: 0x2A02
SubSys ID: 0x000E1179
Revision ID: 0x0003
Driver Strong Name: oem2.inf:Intel.Mfg.NTamd64:i965GM0:8.15.10.1930:pci\ven_8086&dev_2a02
Rank Of Driver: 00EC2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

[HousePet]

Bugs forum might have made more sense, but it is likely an OpenGL issue.
There is a free program called GLView http://www.realtech-vr.com/glview/ that you can try to diagnose how bad your OpenGL capabilities currently are.
I think you need at least 2.0 to get it to run properly.

[darkgod]

Yes you most likely need correct opengl drivers; the game can't work in directx at all :/

[Fishumz]

Alright, thanx for the GL View.

Says I have 2.0 & it's 100% working.

The update button brings me to an Intel website (& I have already updated through Intel multiple times & through device manager, I am up to the most current video driver for my chipset) & asks me to select a device. Any insight from here?

Edit: The Intel Drive Update Utility is telling me I have an old version of the media accelerator, (Last time it failed to install for some dumbass reason) If I can get this to install, I'll be here to tell you about the outcome.

Edit: So I manually installed the Media Controller Utility update & it didn't do anything to the OpenGL driver. In fact, it didn't do anything @ all. It says it supports 2.0 & that's about all. Is there any way to get compatibility for this PoS notebook? I'm torn up over this. I destroyed my processor on my PC that could actually handle OpenGL & have to replace it.

[darkgod]

Try to run the game in safe mode (from the launcher), see if it displays something

[Fishumz]

Same result with Safe Mode.

Is it possible to use some sort of OGL wrapper or whatnot sorcery? Like the Glide wrapper for Diablo 2 that lets the app trick the game into believing you are running on an old 3DFX card. I'm just pretty desperate to get this to work, even though I'll eventually replace my PC processor. It'd be decent to be able to run a RL on my notie as well.

[Effigy]

Have you tried uninstalling your OpenGL drivers and reinstalling them? This is kind of a "when all else fails" strategy, but you never know.

[Fishumz]

Have you tried uninstalling your OpenGL drivers and reinstalling them? This is kind of a "when all else fails" strategy, but you never know.

I'll try that, but I'm not exactly sure how to uninstall my OGL drivers specifically. I'll poke around.

Edit: WOW, I uninstalled my video drivers completely & am now @ some low-ass resolution - lo & behold: I boot up ToME for shits & giggles & the fkn thing displays.... What kind of garbino driver is this? Can it be a resolution problem or something with Aero? (Disabled, anyway). I dunno. I don't want to reinstall the driver, but I want *not* 640x480 res.

Edit: Welp. I juss changed the res to 1280 x 800 & ToME is displaying, so.....(To hell with video drivers, but I actually need them). Guess I'll have to try re-installing. The current OGL version is 1.1.

Edit: Ok, re-installed Intel Media Accelerator Bullcrap (Video drivers that update OGL to 2.0 & DX to 9.0) & I have the problem back. This is bitchy.

Edit: "Hello,
Thank you for contacting Intel Customer Support.
Please refer to www.opengl.org for issues with OpenGL* and Windows* 7.
If your computer was not shipped with Windows* 7 originally, please check with the computer manufacturer if there might be some patch or update missing for the new operating system.

Sincerely,
Andrew S

Intel Customer Support"

i guess we should let everyone with intel graphics know they wont be able to use openGL with windows 7 cause they refuse to support openGL (both intel and microsoft at this point)

and something else... i called toshiba (which is the only way to get ahold of them other than mailing them), and their "tech" support pretty much just told me i did everything i could and that if any new drivers came out it would be on toshiba's own download page
so right now im convinced there is no solution at the moment (times like this i wish i used ati or nvidia since they already started putting out drivers for this about a year ago when windows 7 first went public)

Basically, Intel are morons. & since I'm using Win7, it doesn't look like I can even use OGL with their shit-stained driver.