ToME: the Tales of Maj'Eyal
http://forums.te4.org/

Login Failed Issue?
http://forums.te4.org/viewtopic.php?f=38&t=49555
Page 1 of 1

Author:  auserx0 [ Fri May 10, 2019 11:55 pm ]
Post subject:  Login Failed Issue?

Hello! I'm a new player and really love the game.

I wasn't sure where to post this, but I'm having an issue with the online functionality.

Every time I attempt to login in-game I get the following error:

"Login Failed! Check your login and password or try again in a few minutes."

The thing is, there's nothing wrong with my login or password. I can access the website fine, and I've already registered all my serial keys as well. For whatever reason, it just won't let me login within the game.

Any help?

Author:  rexorcorum [ Sat May 11, 2019 5:17 pm ]
Post subject:  Re: Login Failed Issue?

Heya, if you are running the game on Windows, try running it as administrator? Or see if it is not blocked by the antivirus or some such.

Author:  auserx0 [ Sat May 11, 2019 8:55 pm ]
Post subject:  Re: Login Failed Issue?

Thanks for the response!

I am running on windows, I've already set it to run as admin, made a firewall exception for it, and even disabled my VPN for it.

It still tells me my username/password is incorrect or to try again in a few minutes. :(

Honestly, I'm a little afraid I somehow broke my account/serial keys by purchasing from GOG but signing up through the website rather than through the in-game prompt. I thought the website would be less likely to break it somehow. :?

Sorry for the trouble. Thanks again!

Author:  HousePet [ Sat May 11, 2019 11:20 pm ]
Post subject:  Re: Login Failed Issue?

Does your account work on the te4.org website?

Author:  auserx0 [ Sat May 11, 2019 11:50 pm ]
Post subject:  Re: Login Failed Issue?

HousePet wrote:
Does your account work on the te4.org website?


Yup. And all my serial keys are listed there properly. So idk. :?

Author:  HousePet [ Sun May 12, 2019 12:24 pm ]
Post subject:  Re: Login Failed Issue?

The keys shouldn't have broken anything. AFAIK those login systems are the same.
Try a fresh install and remove those firewall rules.
Make sure to remove the Users folder as well as the normal game folder.

Author:  auserx0 [ Sun May 12, 2019 4:19 pm ]
Post subject:  Re: Login Failed Issue?

I've done that as well.

I even tried downloading and installing the game/DLCs directly from the website rather than GOG, still to no avail. While I realize I don't need an account to play or access the extra features, it's nice to have for the community and character tracking stuff, y'know? :D

I'll try a fresh install again and pray to the computron gods for mercy.

Author:  auserx0 [ Mon May 13, 2019 2:25 am ]
Post subject:  Re: Login Failed Issue?

auserx0 wrote:
I've done that as well.

I'll try a fresh install again and pray to the computron gods for mercy.


Still no luck.

Any other advice? :(

Edit: I got it to work after changing my username and password for a third time. :?

Page 1 of 1 All times are UTC
Powered by phpBB® Forum Software © phpBB Group
https://www.phpbb.com/