ToME: the Tales of Maj'Eyal

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PostPosted: Thu Jan 12, 2017 1:21 am 
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Thalore

Joined: Fri Jul 28, 2006 3:29 am
Posts: 188
Hi there, folks.

I had cause to use the support site - http://te4support.org - for the first time ever, recently. (My character bugged out and then deleted itself with 6 lives remaining). I submitted my ticket on the second, but I haven't heard anything back. I also sent in an email, but got a delivery error (even though the ticket was created).

I'm just curious if anyone knows what the average response time is, or if perhaps the site is no longer providing support?

Thanks.


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PostPosted: Thu Jan 12, 2017 7:53 am 
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Spiderkin

Joined: Tue Dec 13, 2016 7:05 pm
Posts: 492
Stunt is on vacation IIRC so it's going to be a while.

_________________
<Shibari> You're full of shit
<darkgod #tome> ster is a troll
<Sheila> and ster, i do agree with you on most things game-related, but do try to not be such an ass!
<mex> your posts lead to people like me being abused and murdered


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PostPosted: Thu Jan 12, 2017 5:39 pm 
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Thalore

Joined: Fri Jul 28, 2006 3:29 am
Posts: 188
I figured it was something like that, but thanks for letting me know. I hope he's having a good time. :)


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PostPosted: Thu Feb 02, 2017 5:50 am 
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Thalore

Joined: Fri Jul 28, 2006 3:29 am
Posts: 188
ster wrote:
Stunt is on vacation IIRC so it's going to be a while.


It's been a month now since I submitted my ticket. Is their vacation of the permanent variety? Should I give up hope of recovering my character?


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PostPosted: Thu Feb 02, 2017 11:34 am 
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Cornac

Joined: Sun Jan 27, 2013 4:31 pm
Posts: 41
Not permanent, but you shouldn't hold your breath - Stunt appeared in the game shortly and mentioned he's in the middle of a burdensome moving to a new place, and there's no chance for him to work on the saves right now.

I made a skeleton brawler and named him Stunt to possibly facilitate his return, but my character died in teen levels, so that plan failed.


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PostPosted: Thu Feb 02, 2017 12:18 pm 
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Magical Girl

Joined: Wed Aug 27, 2014 11:36 am
Posts: 429
Ritz wrote:
Not permanent, but you shouldn't hold your breath - Stunt appeared in the game shortly and mentioned he's in the middle of a burdensome moving to a new place, and there's no chance for him to work on the saves right now.

I made a skeleton brawler and named him Stunt to possibly facilitate his return, but my character died in teen levels, so that plan failed.

A bad omen

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PostPosted: Thu Feb 02, 2017 5:50 pm 
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Thalore

Joined: Fri Jul 28, 2006 3:29 am
Posts: 188
I appreciate the info. I moved last year so I know how much of a hassle it is, so no worries. I'll go back to waiting for 1.5 and hopefully rebuild my inventory then.

Thanks, folks.


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